Shipping policy

Delivery & Shipping Policy

At Aarinya Gems, we are committed to delivering your jewellery safely, securely, and in perfect condition. We work with trusted logistics partners to ensure a smooth and reliable shipping experience for every customer.

Shipping Coverage

We offer shipping services across India and selected international destinations. All orders are carefully packaged and dispatched using trusted courier partners to ensure safe delivery.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation. Any additional customs duties, import taxes, or local charges applicable to international shipments shall be the responsibility of the customer.

Order Processing Time

Most ready-to-ship products are processed and dispatched within 2 to 5 business days after payment confirmation.

Customized, made-to-order, or personalized jewellery may require additional production time. The estimated completion and delivery timeline will be communicated at the time of purchase.

In rare cases, processing may take longer due to product complexity, high order volume, public holidays, or unforeseen circumstances. Customers will be informed promptly of any delays.

Shipping and Delivery

All Aarinya Gems products are securely packed in tamper-proof packaging and are fully insured during transit. We partner with reputable courier services to ensure that your order reaches you safely.

Delivery timelines may vary depending on the destination, courier service, weather conditions, customs clearance, or other factors beyond our control.

International shipments generally require additional transit time and may be subject to customs procedures in the destination country.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or message containing your tracking details. Customers can use the provided tracking information to monitor the status of their shipment.

Delivery Verification

For security and insurance purposes, customers may be required to provide identification or verification details upon delivery. This helps ensure that valuable jewellery is delivered safely to the intended recipient.

Transit Insurance

All shipments are fully insured during transit. In the unlikely event of loss, damage, or tampering during shipping, customers must notify Aarinya Gems immediately upon receiving the package.

If the package appears damaged or tampered with upon arrival, customers are advised not to accept delivery and should contact our support team as soon as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Aarinya Gems shall not be held responsible for delays or delivery failures resulting from incorrect, incomplete, or outdated address information provided by the customer.